Support
How can we help?
Email us directly at support@tradehawkhq.com or use the form below. A real human responds within one business day, usually faster.
Common questions
Most setup questions are answered inside the app's onboarding panel: sync products, set brand context, run a scan, approve, publish.
Found a bug?
Tell us the shop domain, the page you were on, and what you expected to happen. We move fast on real bugs.
Feature request?
We read every one. We can't ship them all, but the right ones go straight to the roadmap.
Privacy concern?
See our privacy policy. We read products only — never orders, customers, or payments.
Outside North American business hours, response time may be slower. We answer every message.